Refund policy

 

Returns: Authorization to return any and all products must be obtained by the Buyer from Skillard, LLC in advance and must be made within (5) days of receiving the product. All returned products to Skillard, LLC are subject to 25% restocking fee. All products which are approved for return are for store credit only, less the restocking fee and the label cost of return shipping. All products returned for credit must be in the same condition as it was originally delivered by Skillard, LLC to the Buyer.

Only the original Buyer may request for a return of products. All warranty cards and other such items must be included with the product being returned. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, Skillard, LLC shall inspect the goods to determine the exact quantity and condition of goods received. If Skillard, LLC does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Special Orders, Custom Made Orders, and all Electrical or Mechanical parts are not returnable.

All Returns are to be shipped to:

Skillard, LLC

238 S. Pacific Hwy

Cottage Grove, OR 97424

Special Orders: All special orders require payment in full before product begins assembly or manufacturing. If there is any cancellation for any reason by the Buyer, that payment is forfeited immediately to Skillard, LLC and is returnable by Skillard, LLC at their discretion. Skillard, LLC shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. Special orders are final sales - they are not eligible for return or refund.